Billing, invoices, cancellation, account owner, upgrading, downgrading, refunds, etc.

30 days free on a new pay account
ShotRunner offers a free 30-day trial on new accounts.

Cancel within the first 30 days and you won’t be charged
If you cancel your paid account before you are billed 30 days after your original signup, you won’t be charged.

Cancel after 30 days and you won’t be charged again
Once you cancel you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you’ll still have to pay for the current month, but you won’t be charged again after that. In order to treat everyone equally, no exceptions will be made.

You can cancel your account at any time by logging into your account and selecting the “Account” tab (usually found on the Dashboard). Once you are on the Account page, click the “Please cancel my account” link.

You can use your credit card at ShotRunner.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

None of your sensitive information is stored by us. Instead, we use Authorize.Net’s Customer Information Manager (CIM) to store our customers’ payment information on their secure servers for use in future transactions.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

ShotRunner.com is registered with the Authorize.Net Verified Merchant Seal program.